The PayPal User Agreement is a legal agreement that outlines the terms and conditions of using PayPal`s services. Recently, PayPal made a significant change to its user agreement that has caused concern for some users.
The change, which went into effect on July 31, 2020, relates to PayPal`s Buyer Protection policy. Under the new terms, PayPal will no longer cover claims for items that are not received if the seller can provide proof of shipment, such as a tracking number. This means that even if a buyer does not receive their item, they will not be eligible for a refund unless the seller cannot provide proof of shipment.
The change has sparked outrage among some PayPal users, who argue that it puts buyers at a disadvantage. However, PayPal has defended the change, stating that it is designed to prevent fraudulent claims and protect sellers.
If you are a PayPal user, it is important to familiarize yourself with the new user agreement and understand how it may affect you. To do this, you can review the updated agreement on PayPal`s website. It is also a good idea to keep track of your transactions and ensure that you have proof of shipment for any items you sell.
While the change to PayPal`s user agreement may be controversial, it is ultimately up to the company to determine its policies. As a user, it is important to stay informed and make decisions that align with your needs and values. Whether you choose to continue using PayPal or explore other payment options, be sure to do your research and make informed decisions.